The ability to successfully deliver highly available and reliable technical support is a major contributor in retaining customers for many of today's companies that deliver technology-enabled products and services. The goal of our technical support teams is to not only provide assistance to customers experiencing technical difficulties, but to increase the use and comfort with our clients' products and services. Our tailored technical support services solve our clients' customer care challenges while delivering expert customer care to their customers.

Our state-of-the-art support centers integrate the latest CRM technologies and processes to deliver industry leading technical support expertise to our clients' customers. Through our proven training methodologies, we maintain our position on the forefront of technological change throughout our support staff–ensuring that our technical experts can use and support multi-platform, leading technologies with personalized care.

The scope of our technical support services include:

• Installation Support
• Up & Running Support
• Troubleshooting
• Usage Support ('How To')

For more information, please contact us or, if you're in the U.S., call 1.818.990-3397